FAQ

SHIPPING & DELIVERY
Takes 5-7 business days for shipping within US. We currently do not ship outside the US
but hopefully will be able to soon!

EASY RETURNS
If you have any issues with your purchase, please contact us immediately. 
Keep in mind all items are unique in nature and handcrafted. 
If there is damage to your product or you have received the wrong item,
you have 14 days from receipt of package to return. Shipping fee is non refundable.

TRACKING Y OUR ORDER
All order information is emailed immediately after purchase.
You can track your orders online at USPS.COM

MONEY BACK GUARANTEE
If you find any problems, please contact us immediately. (Full refund or exchange is valid for 14 days) Returns must include all original items undamaged. Shipping and handling fees are not refundable. Buyer is responsible for shipping costs for return item.

 

We maintain high standards of excellence and strive for 100% customer satisfaction! Feedback is very important to us. We request that you contact us immediately BEFORE you give us neutral or negative feedback, so that we can satisfactorily address your concerns. Please contact us at creativebyannie@gmail.com We will contact you within 24 hrs. Thank you.